AGRS

       

                             Grievance Redressal / Escalation Matrix

 

If you have a grievance, you can reach out to our Support Team for assistance.

Details of designation

Contact Person Name

Address where the physical address location

Contact No.

Email-ID

Working hours when complainant can call

Customer Care

Mr. Rahul Roy

303 Shreenath Avenue Chhavani Road Madhumilan Square Indore M.P 452001

+91-6268069836

akhileshguptaresearch@gmail.com

Mon-Fri

09AM – 05 PM

Head of Customer Care

Mr. Rahul Roy

303 Shreenath Avenue Chhavani Road Madhumilan Square Indore M.P 452001

+91-6268069836

akhileshguptaresearch@gmail.com

Compliance Officer

Advocate Krishna Bajpai303 Shreenath Avenue Chhavani Road Madhumilan Square Indore M.P+91-7224824835advocate.krishna.bajpai@gmail.com

Mon-Fri

09AM – 05 PM

CEO

Mr. Akhilesh Gupta

303 Shreenath Avenue Chhavani Road Madhumilan Square Indore M.P

+91-6268069836

agresearchservice@gmail.com

Principal Officer

Mr. Akhilesh Gupta303 Shreenath Avenue Chhavani Road Madhumilan Square Indore M.P+91-6268069836agresearchservice@gmail.com

Mon-Fri

09AM – 05 PM

The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: –  

https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.in.